AI transformation for contact centers and collections
Every call summarized. Nobody typing notes.
Calls, notes after every call, quality checks, reminders and payment plans: the work around every call.
30 minutes, no charge. A written pilot plan in 48 hours. No commitment after the pilot.
- Calls summarized
- 1,240
- Off-script calls
- 17
- Promises to pay
- 186
- Plans to approve
- 12
What eats your team's week
- 01
Notes after every call.
The agent ends the call and starts typing the summary.
- 02
Quality checks on a sample.
Only a small share of calls get heard, and the rest pass unseen.
- 03
Follow-up by hand.
Reminders, promises to pay and callbacks live in each agent's own list.
What comes off your team's plate
- Workflow
Call summary onto the record
Every call transcribed and summarized onto the customer record.
- Workflow
Checks on every call
Every call checked against the script, and anything off flagged for a manager.
- Workflow
WhatsApp reminders
A reminder before a payment is due, from a template you approved.
- Workflow
Payment plans
The AI drafts a plan, and an agent approves it before it goes out.
- Assistant
"What did we agree with the customer?"
Answered from the calls, WhatsApp and the record.
- App
A contact-center dashboard
Calls, promises, payments and exceptions, by agent and team.
Be the first in your industry
Call recording, transcription and AI summaries onto the record are already built, and a WhatsApp inbox with human approval already runs at a client. That's where you start.
The work runs itself. The decisions stay with you.
Name the process that costs you most. In two weeks we learn it and hand you a written report on what we found.
30 minutes, no charge. A written pilot plan in 48 hours. No commitment after the pilot.